Firm Pillar CRM - Terms & Conditions

Last Updated: [Insert Date]

1. Acceptance of Terms

Welcome to Firm Pillar CRM, operated by Social Club Studios, LLC dba Firm Pillar CRM (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, CRM software, and related services (collectively, the “Services”).

By creating an account, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy (collectively, the “Agreement”). If you do not agree, do not use our Services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. By using the Services, you represent that you meet these requirements and that all information you provide is accurate and complete.

3. Accounts and Access

When you create an account, you are responsible for:

Maintaining the confidentiality of your login credentials

Ensuring that all activity under your account complies with these Terms

Not sharing your account or password with unauthorized users

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Use of Services

You agree to use Firm Pillar CRM only for lawful business purposes and in compliance with all applicable laws and regulations.

You may not:

Copy, modify, or reverse engineer any part of our software

Interfere with the functionality, performance, or security of the Services

Upload unlawful, harmful, or infringing content

Use the Services to send spam, unsolicited communications, or harassing messages

We reserve the right to investigate violations and take appropriate legal action.

5. Subscription, Payments, and Billing

Certain features of the Services may require a paid subscription.

By subscribing, you agree to:

Provide accurate billing information

Authorize us (and our payment processor) to charge your payment method on a recurring basis until cancellation

Pay all applicable fees and taxes

All fees are non-refundable unless required by law. Subscription plans and pricing may change with prior notice.

6. Cancellation and Termination

You may cancel your subscription at any time by contacting support or through your account settings.

Upon cancellation:

Your access to paid features will end at the close of your current billing cycle

We may retain limited data as required for legal or operational purposes

We may suspend or terminate your access immediately if you breach these Terms or engage in misuse of the Services.

7. Data Ownership and Privacy

You retain ownership of all data, content, and information you upload or store within Firm Pillar CRM (“Your Data”).

By using the Services, you grant us a limited license to host, process, and display Your Data solely as necessary to operate and improve the platform.

Our use of Your Data is governed by our Privacy Policy.

8. Intellectual Property

All software, trademarks, content, and other materials provided through the Services are owned or licensed by Social Club Studios, LLC dba Firm Pillar CRM.

You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes only. No other rights are granted.

9. Third-Party Services

The Services may integrate with or link to third-party tools (e.g., payment processors, communication platforms).

We are not responsible for the availability, accuracy, or practices of third-party services, and your use of them is subject to their own terms.

10. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted operation, data accuracy, or error-free performance.

You use the Services at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Social Club Studios, LLC dba Firm Pillar CRM and its affiliates shall not be liable for any:

Indirect, incidental, or consequential damages

Loss of data, profits, or business opportunities

Claims arising from unauthorized access, use, or modification of Your Data

Our total liability for any claim related to the Services shall not exceed the total fees paid to us in the twelve (12) months preceding the event.

12. Indemnification

You agree to indemnify and hold harmless Social Club Studios, LLC dba Firm Pillar CRM, its employees, and affiliates from any claims, damages, or expenses arising out of your use of the Services, Your Data, or your violation of these Terms.

13. Modifications

We may modify these Terms at any time. Updated versions will be posted on our website with a revised “Last Updated” date. Continued use of the Services after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of laws principles.

15. Contact Us

For questions or concerns regarding these Terms, please contact us at:

Social Club Studios, LLC dba Firm Pillar CRM

Address: 9111 Broadway Ave, STE E, Merrillville, IN 46410

Email: [email protected]